Rose (Rosa..can't recall) at pickup counter was extremely helpful answering my many questions and explaining how Geek might help if need be. Very pleasant and a good representative for Best Buy.

Their AI is less than helpful and their in-store service is lacking. Shop at your own risk.

Terrible service, Best Buy messed up on my screen protector purchase and still had to pay to get it replaced. Manager does not know how to explain anything he knew Best Buy was in the wrong but...

Had to exchange the oura ring I just bought. Tulsa put in the exchange and said by the time we get to Owasso, it would be ready for us to pick up. We get to Owasso about 25 minutes later and they...

After research and previous purchased Open Box items in the past, I trusted the metric that Best Buy uses when rating its items. In this case - Excellent Condition. For reference: Product...