High praise for employee named Xbox. I came in with my 90 year old mom and he was so sweet and patient with her questions. He helped her choose a new iPad with confidence. I had to come back in a...

When buying a tv we were shown the one we wanted and said we would take it. The sales people then proceeded to ask if we wanted it right now (no hun i'm just pulling out my card and asking for it...

I was having an issue with my iPhone 13 today. I checked with Apple to see where I could go locally to get assistance and they recommended Best Buy. I haven't been to a Best Buy due to poor...

Purchased gift cards for Christmas. Two of four Best Buy associates were ignorant, discourteous, or both. Nevertheless, the other two were pleasant and helpful. But notice how I rate the entire...

I had super great service with Christian. I bought an iPhone Pro 16. He was very helpful in explaining the use of the phone and transferring from my old phone to the new phone. I am elderly and...