My refrigerator wasn't cooling. Upon investigation I found that the condensor fan was not running. April took time to understand my problem. She look up the part I needed and then checked with the...

Alex from Ken's Appliance was very professional and knowledgeable. He came and diagnosed the problem ordering parts that were replaced in one week. Thank you!

Just wanna echo the bad reviews about the poor customer service. In my experience, the problem at Ken's is top down. Long story short, I spoke with the manager Sherry over the phone and found her...

Hey Mike, Like my grandmother used to say, that's ok, keep the money... you should have to buy medicine with it. This outfit is very disreputable & totally unprofessional. They take an upfront...

Ken's appliance came out to repair our refrigerator. The water was on at the time of the service call. He had to shut the water off to remove the water hose that runs to the refrigerator....