Terrible experiencie Lien is a nasty person, she didnt help us, she was shouting at me and refused to give me my rooms, even though it was 3:40 ; people book and pay, they aren’t asking for anything for free, so there is no reason for that kind of attitud, one star is to much for The attention it is possible i give you-10000

This review is about being overcharged and treated rudely per a reservation through ParkSleepFly. My reservation receipt as well as the website clearly stated that all parking days were included. However, the hotel's computer showed that only seven days were included. I had to persist in getting a refund which was finally done by a woman who was snippy and rude. I sent a letter to Best Western corporate and never recieved a response as to why the Best Western hotel's computer was not synced with the ParkSleepFly moniker. Ironically I chose this hotel as I had a good experience using ParkSleepFly for a previous trip. Failure to respond is inexcusable . Failure to provide explanations is inexcusable. Rudeness is inexcusable. If you decide to use this hotel, be certain to get a copy of your receipt on checkout. The hotel never emailed me my receipt and I did not know about the overcharge until I received my credit card statement. Always check your statements!

Room was clean, spacious, comfy. Bathroom nice and clean. Only stayed for one night and was the best decision as the hotel is very close to the airport, less than 15 minutes away. Front desk friendly and helpful.

Must do a much, much better job at cleaning and sanitizing the rooms. The rooms could also use technology upgrades.

I was very impressed by the friendliness of the staff,rooms,the breakfast and ease of parking. It's a three star hotel so you have to calibrate your expectations but it represents good value for money. The Holiday Inn in the same area is a connected hotel, you get a discount coupon for use at their Omalley pub which is quite good. So I recommend a stay here.