Do not go here. This spa is poorly managed by people who have no clue about anythng Everyone from the front desk to the person in charge (supposedly) cannot answer any questions about the services they provide. They only want your money in exchange for a service illustrated on a brochure. Very unprofessional and should be shut down as soon as possible

Don't go to the South Fort Myers location. I booked a massage at noon today and when my husband dropped me off (we are on vacation) they told me my massage therapist wasn't in today. Never got any notification that there was a problem, not a phone call, text or voice mail. They couldn't reschedule me until 3:00, which I could not do. I planned my whole day around this massage and they acted like it was somehow my fault. I left very angry and will likely never use ANY Massage Eny because of it.

After a bad experience with the front desk, I decided to cancel my membership. It took nearly TWO weeks, one fax, two emails and one in person visit along with 10 to 12 follow up calls to have my membership cancelled. Kelly at the front desk is rude and has no consumer service skills.

Tried Massage Envy today and happy to say it was excellent. I was a mess from my neck to my bottom. Met Del who was so nice, helpful, and gave me a great massage. I joined and now will go once a month for some much needed pampering. Thanks to Kelly and the other lady that helped me..,..,.u were great! If u are a resident or visitor I strongly recommend Massage Envy.

I have been to Massage Luxe and handful of times with both groupons and gift card. Although I have not been overly thrilled with the massages I received, I was totally satisfied with the facial I received from Elena. I never realized how relaxing a facial could be. She does such a wonderful job, massaging your face as well as your hands, arms and neck and shoulder. My skin felt wonderful and I can't wait to go back again. I highly recommend her for a facial.