Excellent service as always. The girls are patient and not pushy. They really go the extra mile to get me the best deal. Customer for life!

i'll start this review with the positive. The girls inside the store were very nice and pleasant to speak with. My son had a watch that was not from Kay jewelers but just needed the links...

Absolutely the worst customer service I have experienced!! During sales everyone seems so nice and helpful, but if you have an issue with anything you purchase there, consider yourself screwed!!...

The ladies in here were so helpful and friendly! One even let me try on her own ring for comparison. Overall great experience!

DO NOT PURCHASE FROM KAY! I purchased a wedding ring over 2+ weeks ago, and it was set to arrive the 13th of September. I did not arrive, and when I checked the tracking, it was mysteriously...