I want to commend Purple Tie on their response to a delivery mix-up. I just finished my first order from them yesterday, and had to call in regarding a mistake. Elias took my call, and his...

I dropped off 36 pieces of clothing (15 lb) for a simple wash and fold, expecting to be charged by the weight, for a total $30 for cleaning. I was shocked when I opened my app to see a $410 total...

So far I've used this service twice and each time, I've loved it. It is unbelievably convenient! I do not have a washer dryer and used to go to the laundry mat, but was tired of lugging everything...

Used their service 10+ times and would highly recommend their service. They've been efficient and communicative about their process, giving me a call when they thought an item I've sent in was too...

I just sent an email to customer service team suggesting they teach a class to other businesses on how to do customer service right. i have been using Purple Tie for more than 10 years and they...