Terrible customer service. Put on hold for a very long time. Had an issue with my oven not heating made first call on June 9th & wasn't resolved until July 31. Had to make numerous phone calls.

Talked to someone about my iPhone email problem and he went on and on eventually saying he couldn't help. Found someone who could so I can only think that the Geek Squad charged me a lot of money...

Drove an hour to this location since they were the nearest with an appointment today, for the employee to google the issue, and tell us what we already knew. I now know why they were the only...

Best Buy and Geek Squad are incompetent. They knowingly sell defective merchandise then expect the customer to store there junk for months on end. While wasting the customers time setting up...

I am trying to make an appointment for an opening on Monday at 11:00AM and the Best Buys site says my password is wrong and said it would Email a new code. I would like to make the appointment...