As long as your service is working their great. But if you have issue are trying to get problems resolved Kinetic doesn't make it simple. Customer service is primarily handled by their chatbot,...

I have had No, Internet aka WiFi since last Thursday afternoon And I have been calling and asking if they could come and troubleshoot the problem. And when I call and explain AGAIN that I don't...

For the love of god if you have another option take it. Nothing, but liars and thieves. I turned off my auto pay because they just change your bill whenever they feel like even though I was price...

Kenetic by Windstream has the worst customer service i have ever experienced. It recently required 12 calls and approximately 3 hours on the phone to solve my internet problem. It wasn't solved...

Has double charged me the last 2 months and both times my internet got shut off any ways. Then you have to make multiple calls to some ass hat behind a desk who runs through any possible scenario...