This venue has their own way of doing things. Show time on tickets may say 7:30, the show may actually begin at 6:30. If you show up late you may find the front doors locked. If you do manage to gain entry you may find that the venue can't meet the artist's technical requests. If so, they may be rude to the artist in front of the audience and end the show. They may offer to refund your admission price, but you will be out the time and money spent to travel. This venue has some problems that need to be resolved.

My husband and I attended the Maggie Koerner concert on 5/23/2026. We drove 5 hours from upstate NY to attend this show. We enjoyed drinks in the cafe with Joe, who was friendly and accommodating. It was a lovely start to the evening.As Maggie began to play, she asked that the lights be turned down since they were bright and distracting. She asked multiple times during her first 5 songs, only to be shouted at by the young man in charge of sound and lights. He was incredibly rude and condescending when speaking to her. After some back and forth between the two of them, with him basically shouting rudely at Maggie…the manager of the Majestic came down to the front of the stage (we were sitting in the front row and had a clear view of it all). Suddenly ALL of the lights came on, and the manger said that the show was over. Zero attempts to address the artist’s concerns. Zero attempts to diffuse the situation with the rude staff member. Zero attempts to please his patrons. Simply…shows over folks. No further discussion. Mind you, this artist traveled from all the way New Orleans to perform here. We were all shocked and appalled by his words, his posturing and his overall smug attitude.Having attended hundreds of shows at small theaters, I have never witnessed such unprofessional, childish, and misogynistic behavior from staff let alone the person in charge of the event.The artist was visibly upset, shaken and frustrated. Her requests were not unreasonable. The fans were dismayed, and quite frankly, pissed off. The staff of the Majestic was unbelievably dismissive as she packed up her gear. I will never return to this venue after such an upsetting experience.