In the past month I purchased 2 large screen tv. Sam was my sales person. She was fantastic both times I was there. She was friendly, extremely knowledgeable, and guided me to the best choice....

I have been a BestBuy customer over the years and last November, I got the online support. Today , I had the misfortune of an unethical person pretending to be Geek Squad tell me I had big...

Sales people are fine but post purchase service is the WORST we have ever encountered. Delivery people damaged a doorframe and tracked dirty water through the house. Every time I call I am on...

This has to be beyond the worst experience We've ever had with Best Buy. We bought our daughter an iPad Pro for a gift. It said it would be ready in an hour. We sent her over and were told they...

If I could give them a zero or negative number, I would. I was looking for a particular soundbar to add to my TV. Since it had just been discontinued, I was searching their open box buys...