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Northpointe Bank Bank

Northpointe Bank has loan programs tailored just for you, all paired with a simple process. Everything revolves around a client-focused approach, which means listening and delivering on your specific needs. Member FDIC | Equal Housing Lender

Website: northpointe.com

Phone: (888) 672-5626

Interested in our services?

Closed now

  • Fri 9:00 AM - 5:00 PM

3333 Deposit Dr NE Grand Rapids, MI 49546 ·471.27 mi

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Reviews

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3.0 112 reviews
5 star
47 4 star
1 3 star
4 2 star
4 1 star
56
Derrick P. 07/15/26

Been with them for almost 10 years. No issues. I just use them for the HYSA. Every time I've called I had no problem getting through

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Luke I. 05/21/26

TERRIBLE EXPERIENCE - Customer service is terrible they have no one to talk to you - Very disrespectful over the phone and can not help at all. They ruined my credit and then sold my loan so I now...

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Queen D 03/22/26

Make payments they keep claiming didn't recieve even after being shown proof from bank. Illegally charging huge late fees and ruining our credit. After months of trying to get things straightened...

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Rebecca L. 07/12/25

Kim Gierescher was my loan advisor and the experience started out well: she was nice and related well to me on the phone and email. It quickly went downhill from there. She couldn't find the...

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Melissa C. 04/21/25

Terrible customer service. I was transferred to multiple departments and then disconnected. Never was able to have a rep help me with basic questions of my loan.

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