Yahoo
T-Mobile customer service rep
T-Mobile Experience Store Cellular Provider ·$$

Visit the T-Mobile store in San Mateo and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 225 E 4th Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Website: t-mobile.com

Phone: (650) 375-0817

Closed now

  • Tue 10:00 AM - 8:00 PM

225 E 4th Ave San Mateo, CA 94401 ·2343.44 mi

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Amenities

  • Accessible

Reviews

yelp
3.0 71 reviews
5 star
33 4 star
6 3 star
1 2 star
3 1 star
28
Seilala L. 06/14/26

after a long fun night my cousins phone actually got cracked, sergio at tmobile helped us out and had great service. my other cousin that was there said she had at&t and was wondering why she paid...

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Celty C. 10/29/25

Very unfriendly customer service. I came in today to clarify the letter I received. Jose Luis was very dismissive. Would not even bother to check my file first before giving a conclusion about my...

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Liz M. 07/23/25

Dominick is the best!!! He was so patient. I have always had great service here and stay with T Mobile because of them.

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David K. 01/19/26

This store has absolutely the worst customer service. Many of the sales people are under the impression that an aggressive in your face approach will actually work to get you to buy into an...

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Kristie H. 07/08/25

We came in to get my mom a new phone. We walked in expecting to wait because we understand each customer takes a while but we were helped after only a few minutes of waiting. Fridda was the...

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