Absolutely fantastic! Quickly assessed our problem, and fixed it on the spot. Tom did not upsell us; and a very professional and nice person. Tom have a customer for life!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he actually answered. He was able to come out the very next day and fix the problem. What really stood out...

I needed my AC fixed that wasn't working in the heatwave. The response time to reply to my message, look at the issue, and fix the issue was very quick which I greatly appreciate. Nothing but good...

I have been a customer for over 22 years, and have ALWAYS received excellent customer service, along with the ultimate in understanding the intricate details regarding how central air/ and heating...

Had a recent wonderful experience with Universal heating and air. We found them after almost being taken by a ride for the cost of entirely new air conditioning unit by Len the Plumber Heating and...