Had an issue with billing, called customer service and to my surprise, I got a real person, a call back fast after looking into my problem, and all was fixed very quickly. I am very impressed...

Please be aware that if a customer service representative tells you that you can pay a higher monthly service fee for a shorter contract period, they are lying to you. This happened to me. I was...

Stay away from Protection One. The sales person will tell you that you can end the contract with a cancellation fee. This is not true! You are locked into a long term contract with auto...