I purchased a dining room set from Macy's but two chairs would not sit flat on the floor. Macy's agreed to send a rep from Reliable Furniture Repair but the initial wait was approximately 1 month...

If I could choose negative 50 stars, I WOULD! I didn't choose these pitiful people... they contract with Macy's. I bought a 6k patio table from Macy's, and it was missing a 1-inch metal piece of...

Like the other reviewers, I bought a sectional from Macys and called on 12/29 to set up a repair for 1/12. No one showed so I called RELIABLE ( which they are not) and the scheduler was rude and...

After waiting a week for them to arrive to fix my bed, they call to cancel during the scheduled time. Then they tell me next available date is 2 weeks. When I told them it was unacceptable, they...

This company is as reliable as a Ford Pinto. I had an appointment that was confirmed the day before only to be cancelled 2 hours before the supposed arrival time due to weather. Looking out...