Yahoo
And- I can't get to the sheds without going thru the rocks
One of my many phone calls to try to reach a representative. I waited 3 hours today to speak to someone with no luck! Horrible company!
They didn't call or confirm- they delivered 4K or flooring and just dropped it halfway in my carport blocking all access to my sheds
Wait time to speak with someone.
Back of a fridge damaged by Pilot handlers
Pilot Freight Services Courier Service

Pilot Freight Service is transportation and logistics company with more than 60 offices throughout the United States and Canada. It operates a network of agents, as well as offers sea freight services at over 90 ports throughout the world. The company provides cargo delivery services through air, land and sea. It offers domestic, international, automotive and transborder solutions. The company provides aircraft charter and expedited ground transportation services. It serves original equipment manufacturers, as well as offers less-than-truckload, door-to-door, pickup, documentation, shipment tracking, custom clearance, warehousing, trucking and inland freight solutions. In addition, Pilot Freight Service is a member of the World Freight Alliance.

Website: pilotdelivers.com

Phone: (877) 549-0409

Cross Streets: Near the intersection of Crenshaw Blvd and Madrid Ave

538 Crenshaw Blvd Torrance, CA 90503 ·2196.13 mi

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Reviews

yelp
1.5 78 reviews
5 star
7 4 star
1 3 star
2 2 star
2 1 star
66
Ed R. 03/01/19

Work at a manufacturing company and understand that freight companies need to schedule residential deliveries. Because of this I went on the website and set up a delivery for today 03/01 between 3...

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Oscar A. 01/29/25

BOOOOOO!!! Where do I start, Well the automated call to transfer to the correct department is horrible. 2nd I was transferred from 1 department to another. 3rd I was placed on hold multiple...

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jaleesa m. 06/07/25

This place SUCKS & has the WORST customer service! I don't know how many times I called for ONE delivery & got several different responses on the status of my delivery. I called at 10am & she had...

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Alex M. 03/16/21

If you're reading this, you've probably already been screwed over by Pilot. This page has become something of a Pilot customer support group. No one hears about them, until they get some damaged...

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Cookie W. 02/09/23

I close my eyes and chant ' oh how I wish yelp can give zero stars for this company' Scheduled a pick up at *their*convenient time. Stayed home the entire day, and driver(s) never showed up....

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