This alarm company lacks the most basic customer service skills. I am extremely unhappy with it's service & performance. Me or my wife can call & leave messages & messages with no response....

Mr. Joe Trejo was great when I first got my alarm system 3 years ago but now for the past year or more cant get a hold of him I write him emails try to call his office and personal number and...

Customer service is extremely poor. They will not return phone calls. Work is incomplete. I paid for Cat5 connections in each room of the house. Joe had told me that it would be done. Since April...