The lady was nice enough but she made us handle most of the return process, i.e. gather all the supplies from the truck and drag them across the parking lot, take pictures of the truck's odometer,...

Star , they should have no right to be in this work .They are shitty as hell , 12 counters only 2 working , had to wait almost +1 hour to take the car rental, staff is rude at best , get turo or...

I arranged to rent a min-van at the Dulles International Airport on July 2, 2025. It was prepaid and when I was at the desk, my adult daughter who was traveling with me asked if she could be...

Vehicles are not completely serviced before passing to customers (examples, no windshield wiper fluid; tires are not checked). Difficult to get a hold of staff by phone as most if not all calls...

I arrived into Dulles WA DC and took the shuttle to Budget. At the Budget counter I specifically told the Budget associate No I do not want to be charged the fuel fee. I will fill the gas tank...