My daughter and I had a wonderful experience at the spa. I love how easy it is to find parking. That may seem silly when reviewing a spa, but actually it sets the mood right away not to have to stress and think about leaving early so I can find a spot. Janine is so talented and a very educated provider. I feel confident that I’m literally in good hands with her and I bring my daughter to her as well because I trust her so much! The front desk had many people working and they were literally all so pleasant. My experience at this spa has been consistently excellent for years. I can’t believe it took me this long to write a review!

The clinicians were very good. Although, the massage was suppose to be 120 minutes and was actually an hour. They compensated for it at check out with a 10% discount. A place like that should not be shortening service time. The steam sauna didn’t work and the lockers were old and beat up. If you are paying top dollar, I expect a certain level in the facilities and people who work there. It may have been just the Wellesley location. Can’t say for the others.

I had a wonderful facial with Hannah Votano. She was attentive, very informative and I enjoyed every minute. She also recommended products at the end to address my skin issues. I highly recommend getting any service with Hannah. You won’t be disappointed.

I've received dozens or maybe over a hundred massages in my life. This massage was average and underwhelming. That the facility was legitimately clean and modern decor and check-in staff were friendly kept it from 1-star. At the beginning, my therapist asked what areas to focus on and I mentioned two areas. I liked the aroma she presented but from there, it was poor. As she proceeded to focus on neither area I requested but instead, rubbed up and down as if I were a mannequin, not a person with unique musculature, she never did what good therapists do--to stop early on and ask if the pressure was good or how things were going. But I don't know if it would have mattered today as the quality simply was poor. After being patient a while, I did ask her to refocus midway through on my two areas and she responded telling me how much time was left (language barrier?) but upon repeating myself, she spent time on one of these two areas but it didn't move the needle. Also, I was told they had a steam room on the phone when booking but there is no steam room for men; just a shower and toilet.Simultaneously, my wife received a massage and though hers was slightly better, it also was not great as that therapist also didn't ask her how things were going and it was difficult for her to speak up and say it was too hard before they started settling in.Upon checkout, the clerk asked how the treatments were. My wife was bashful and quiet but I was honest, saying it was disappointing and not so great. The clerk said she was surprised and how strong the woman was; note: strong doesn't make a massage good. She asked me if I wanted to come back for 1/2 off due to the disappointment but I said no, I wasn't interested in returning. I suggested she offer the credit to my wife and she said it would only be available to me and instead of discounting the service, she charged us full price. We left. I won't be back and don't recommend massage therapy here.

Facial with Payton was amazing. She is so knowledgeable and helps to make a plan for your skin type. Also very kind empathetic and supportive. Skin and heart feel great when you leave. Sad to hear she is leaving. Does anyone know her last name or where she is going?