Kyla Sheppard was fantastic! I had some time sensitive issues and wasn't even a member yet. She took her time and explained all the benefits and squeezed me in when there wasn't really time just...

They made my mom wait when she had an appointment. After she had been waiting, they told her they didn't have time to see her today. Very inconsiderate.

Don't expect much in return for your loyalty but it's reliable. They do have good customer service but the financial portion they don't deliver the bottom line . One example is interest rates on...

Would give 0 stars but yelp censors 1 star reviews. Went in to open a bank account (been customer for over 10 years). Told to wait for a while... then after a wait, next appointment is 8 days from...

I've been a loyal Chase bank client for years. I came to this bank to inquire about notary services. They were busy and there would be at least a 30-45 minute wait (no problem, understandable)....