When someone chooses to buy at a shop an hour and a half from where he lives verse a shop fifteen minutes from his door it shows something about the quality of service.

Very friendly. Brought in piece of equipment to be serviced but after a week, nothing had been done. So, II took it back and went elsewhere.

Don and Gail both seem so dedicated to their business and customer base. It reminds me of the type of business owners Healdsburg was all about until the tourism mecca developed. Im glad to have...

Unfortunately, my partner's experiences with Waterbury's were not as satisfactory as the other reviewer's were. He brought in my chainsaw for service with a full tank of gas and they returned it...

Great place to buy gifts for the men (and women) in your life...purchased a chainsaw, polesaw, blower and hedger. Great, helpful service.