Dispatchers can be pretty rude - will hang up on you. Drivers take their sweet time, even when the meter is running. Not always on time when you call ahead but usually have cars available even if...

Dependable is the last thing I would call this taxi service... second time now they needed me to give them directions. My first experience, the driver didn't know where South Campus at Syracuse...

Would give this place no stars if possible. Called 4 separate times for a ride and they hung up on me every time I told them the address. Extremely rude, unprofessional and shady business practices.

Dispatcher was rude as hell. I work for a nonprofit, called to get a medicaid ride for a client. Client mistakenly said he rode with Dependable, so when the dispatcher couldn't find the ride, he...

Very rude dispatcher :-/ I would not recommend this taxi service. The driver was friendly, but they are a headache to deal with.