I had a great experience with the reflexology service at Spa Lux. I felt amazing afterward and definitely look forward to coming back. What made it even better was having the option to enjoy a private steam room or dry sauna after my session — a perfect way to unwind. Highly recommend for anyone looking to relax and recharge.

I've thought about this for three days and really didn't want to write this, but the more I think about it, the madder I become. My husband and I booked massages and facials for our anniversary trip and chose Spa Lux based off of reviews and reading that they were voted #1 by readers in Tulsa .We had a couple's massage in the same room and by the sound of my husband, his massage was going great because he was on the verge of snoring. His masseuse was Autumn and my masseur was Brian (shaved hair on the sides, ponytail, chunky) and while I was on my stomach, Brian spread oil over my back and shoulders, did a quick rub...which felt like someone sanding paint vs giving a massage and proceeded to work on my neck and shoulders. I was comfortable, ready to have the knots worked out and Brian kept rolling my head from side to side, telling me to relax. He rolled it back and forth like a chiropractor does right before your neck is adjusted or popped. I told Brian I was relaxed and he said You're not. You're fighting me and pushed my head down into the cradle and rolled my head side to side again and said, your head should be like putty in my hands right now and you're fighting me. This went on for a few minutes and at this point I was ready to leave but didn't want to ruin the massage my husband was getting. I told Brian was relaxed as I was going to be and he skipped my entire back and neck, jumped down to my legs and oiled them up. My feet naturally turn out when I'm on a massage table and Brian spent the next five minutes trying to turn my feet inwards...no massaging, just grabbing my ankles and rotating my feet inwards, even pulling my feet once like he was pulling me off the bed and I asked what he was doing and he said relax and yup, here we go again. He was trying to force my feet to hang at a certain degree, instead of letting me relax where best for my body. He never once worked out knots in my back, shoulders nor my feet. Never once gave me notice as to what he was about to do next and when our time was up, he simply walked out of the room. Autumn was giving my husband the wrap up speech...sit up slowly, drink lots of water, etc etc and Brian was shutting the door. I basically had an oil rubdown and a lecture on how to relax. Brian is without a doubt, not a competent masseur and definitely not a people person. We paid our bill and could not tip individually on the credit card...there's only one line for tips, but would have loved to tip our estheticians a lot more, but didn't want them to have to share a huge tip with Brian. I cannot stress enough how poorly this man performed a massage. If you go to Spa Lux, enjoy the services but avoid Brian at all costs!!

Servicing 11 of us with facials and massages, this visit was top class, very organized and a perfect pre-wedding celebration day. All service providers were kind and attentive and Riley, our scheduler was top notch in making sure everything went smoothly and no hiccups. Will definitely return and recommend.

My girlfriend booked us a couples massage listed on the website as a Swedish massage side by side. When we went for the massage they informed her that she booked a single appointment and can’t get a couples massage. In reality she booked the Swedish side by side but there booking process requires you to book two separate appointments for the same time to do a couples massage. Allegedly they call people if they book one side by side appointment. You would think to uncomplicate things and reduce work load and redundancy they would just have 1 option for 2 guests vs requiring 2 appointments.Anyways it was her first time booking and did not understand the process. The manager and staff were completely unapologetic and put back on her that it was her fault for not understanding. They did not say sorry or offer any empathy and then proceeded to tell her she has to pay in full for the massage regardless of the confusion, poor customer service, or lack of services rendered.I hope this review saves someone else from making the same mistake and honestly I obviously don’t recommend this place to anyone. The company should fix their poor online booking system, teach the manager how to offer customer service, and stop charging people for services they don’t render when the root cause is them.Enjoy the $110. We will spend money literally anywhere else.

Pretty disappointed in the experience. Their site says 55 minute massage, we had about 30 minutes of massage time. The atmosphere is nice, the front desk receptionist was nice, and our masseuses were also nice, however, they take you back and have you put a robe on and then you sit in the lobby and they come out and pour some lukewarm water into a basin with salt for your feet. Apparently that is supposed to be part of your “massage”. Nowhere on their site does it say anything about that being a part of the massage, I asked the receptionist and she said, “it says it on our site.” No it doesn’t. I checked. She then said I’ll leave a note saying next time that you guys don’t want the foot bath. There won’t be a next time. I’ve had $30 massages that were longer and better than what we paid $100 each for. We had a couples massage, and the room was a little tight, so my masseuse kept bumping into my table the entire time. It felt like she was in a rush. It was difficult to enjoy the experience. When she asked me to flip over onto my back I could tell that there was no way that this was anywhere near her a 55 minute massage. I checked my phone as soon as they exited the room. 30 minutes is generous, our actual time was probably about 25 minutes. Unfortunately, I can in no way recommend Spa Lux. I left not feeling nearly as good as I usually do after a massage. Very disappointed. We were excited about the steam and dry sauna, however, the steam room in the men’s area was closed. I also asked the receptionist about this, and she replied, “no, it’s open.” There is a sign stating that it closes every night after 7 PM. Our massages ended right at 7:00. The receptionist took off 10%. I’m sorry but when you take off almost half of our massage time, you need to take off almost half the cost, not 10%, especially when we paid extra for “muscle meltdown” and they had us down for Swedish, so the therapists had to rush around getting set-up for the muscle meltdown instead. All in all this was not an impressive experience.