The artwork is spectacular, and the customer service top notch. We were assisted by an extremely knowledgable and well versed representative of Vena's art and an artist and musician himself. We were there several hours and never felt rushed or pressured. Very accommodating. Walked out with several pieces, again. A must see when you're in New Orleans if you are an art lover.

Let me start by saying we have bought from Vena before. Maybe in 2021 or so we found his studio on Exchange Place where the artist was painting. He was funny, friendly, and his art was beautiful with gold leaf and sterling silver. He told us that he had a gallery space a block away, and that his employee would be able to give us a great deal. The young man that worked for him in the gallery was fantastic and so accommodating. He gave us a good deal on one of his floral pieces and even packaged it that day for us to take with us. We were thrilled, and promised we would be back.Unfortunately, our most recent time we came back was not as good of an experience. The young man we worked with before was not there, and was replaced by someone else who was asleep when we came in. We had to wake him up to get him to even acknowledge us. He was unfriendly and seemed as if we were inconveniencing him by asking questions. It left such a bad taste in our mouth that we won't be coming back. It's unfortunate that such a talented artist really let his customer service slip.

I bought one original piece from Vena and one printed piece that Vena then painted over. Vena was great to work with with and he worked hard to please us. Looking to purchase another piece from him in the near future. Super talented and friendly.

we bought 3 pieces of art from this gallery and were treated lovely by the artists wife, if your in the big easy and love art FIND this place its worth it!

THE WORST BUYING EXPERIENCE IN MY ENTIRE LIFE. COMPLETELY DISHONEST. UTTERLY LACKING OF INTEGRITY. SIMPLY AWFUL.  DO NOT DO BUSINESS WITH ... Our first impression of Veniamin Grebenshikov (aka Vena) is that he's a gifted and talented artist, and a nice guy.   Oh, how I wish our first impression had been true... but it isn't...  THIS WAS THE WORST BUYING EXPERIENCE I'VE EVER HAD - FOR ANYTHING, FROM ANY VENDOR, EVER - IN MY ENTIRE LIFE. We were in New Orleans on vacation, and stopped in to Vena's studio.  We liked his work, and ordered 3 Gyclee's - where the artist prints a picture of an original artwork on canvas using a fancy Epson art printer, and then hand-embellishes the print by painting over some parts with more paint. Our agreed-upon price was $2,000 for the 3 hand-embellished prints, which was a good discount from their asking price.  He completed a Purchase Order that said all sales are final, and took our 10% $200 deposit on my credit card. Vena owns the studio and is the artist.  He negotiated the price himself, we looked each other in the eyes and shook hands to close the deal, he completed the bill of sale himself, and took our deposit himself. He said something to the effect of this is a great deal for you; I have a new sales guy starting on Monday - don't discuss this with him because he gets 20% commission; only communicate with me on this, and said the paintings would be completed in a few weeks. He also asked us to email him some guidance on the colors for his hand-embellishments, which we did. A few weeks later he texted to say the prints were ready, and even sent a picture of him standing in front of his shop with our 3 completed prints. Then Vena went silent on me, and his new sales guy, Al, inserted himself into our deal and everything went south ... After receiving Vena's picture with our 3 finished prints (which I've attached here), I called the studio to pay the remaining balance.  Al, his new sales guy, answered the phone.  He said Vena asked him to handle completing our deal. I asked to speak to Vena, who said he wanted Al to handle it. Al then said oops, he accidentally sold one of our prints - for more than the $2,000 we were paying Vena for all 3 prints - so we had a problem because he wasn't going to have Vena do a replacement at that price. To make a long story short, Al dragged things on for weeks, then finally told me this was a really bad deal for us. He said they were losing money because we had agreed upon such a discount below asking price.  He said he would give us a great deal though - if we would only pay an additional $1,600 more than we agreed to and the ALL SALES ARE FINAL legally binding Purchase Order specified. I reminded Al that their cost of these prints is some fancy printer ink, some fancy printer canvas, some paint, and some of the artist's time - maybe $150/each.  They were still making good profit at $2,000 for 3 prints.  He didn't care. I reminded that the Purchase Order was legally binding, and that they had taken my money in deposit.  He didn't care. He tried to finesse the bait & switch, tried to be slick, tried to play passive-aggressive and blame it all on Vena, but in the end he said if you don't pay us another $1,600 we're not going to ship the prints to you. You can have your deposit back, though. Gee... let me see... pay 80% more to a total scumbag who completely breaks his word and bond and violates a legally binding contract, or get my deposit back...   Not a tough decision; I don't do business with scumbags, and this was utterly ridiculous and completely dishonest.  I guess I'll take my money back.  I don't do business with people who go back on their word. I'm amazed - in this day and age where customers can post reviews all over the internet and the reviews never go away - that businesses make these kinds of decisions. I even gave Al and Vena one last chance to do the right thing and keep their word and their bond - I explained that if they didn't fulfill their legally binding contract, I would tell the truth about this experience on Yelp and every other review site I post on.  They didn't care. Here's the best part - they didn't even refund my deposit.  I had to dispute the transaction with my credit card company. Total scumbags.  Completely devoid of integrity.  Worst buying experience ever. Do not give these men your money...