Five star eye exam, 3.5 star eyewear selection: My employer changed optical insurance coverage, forcing me to change providers, so I'm giving Sears Optical a chance at the FSK location. I made...

We have used sears optical for over 20 years. First the optical shop closed with no notice in Hagerstown then the sears store closed there. Past 10 years have used the optical store at FSK mall....

Terrible customer service. Had eye exam, ordered contacts, was told would arrive one week from then. A week passed and nary a call. I was busy and didn't follow up until two weeks later. When...