We were looking for a good deal on a 50 smart TV. We looked around for about 10 minutes, then a female employee asked us if we needed help. She was knowledgeable and explained the differences...

Why make an appointment to meet with the Geek Squad whenever anyone can simply walk up and interrupt. It took far too long

The staff member helping me was very nice, but I was shocked to learn that I cannot just go in and buy an appliance without them collecting all of your personal information. I wanted to buy a...

site does not show phone number to call. chat doesn't work- wont let me submit my question/problem. Guess they don't want customers or new business. how do they stay in business???

My TV quit one day, and I decided to go to Best Buy for another one. The salesperson greeted me and I explained my situation; she immediately showed me the TV that she considered would work for...