My wife and I stayed 2 nights here to tour the Amish country. I booked through Hilton Honors program (highly recommend joining). We stayed in a King Suite Studio. King bed, sofa (which opened for 2 more beds), desk/dinner table, walk-in shower, separate bathroom sink/vanity area, coffee maker, 50 TV with the works for selections, ceiling fan, a/c controls that worked very well. Then the perks kicked in. Full kitchen - full refrig/freezer, 2 burner stove, dishwasher, plates, utensils, cups, bowls, pots and pans and kitchen sink. If you traveling with children/guests the sofa/bed is perfect. You can get groceries etc and basically cook dinner there. The stove doesn't have an oven (just so you can plan meals accordingly). They have a great indoor pool and fitness room. Breakfast 6am-9am which we saw selections change daily. I didn't use but saw they have guest laundry on site. Free ample parking. Travel wise - easy off/on rt 30 (main highway). Location wise - about 15 minutes from main Amish attractions. Front staff and all were very helpful and professional. Price is on the upper end, but I joined Hilton Honors Program and that helps. BTW - it was our 42nd anniversary and we're already looking to go back!

This hotel was beautiful and renovated. Clean, nice fireplace and lobby area. Good location but not in the middle of Lancaster or Amish activities - def need to drive to places but the drives are short and nice. The room was very spacious with a full kitchen. The couch in the room was one of the least comfortable I've ever sat on but it was nice to have. The bed also was not very comfortable to me and my husband, but that is probably personal choice and you can't please everyone. Being late sleepers we only made it to breakfast one morning and honestly it was delicious - premade cheese omelets, make your own waffles, potatoes, sausage and juices, breads, etc. This hotel is surrounded by other hilton brands which made me chuckle because I agonized over which to go to not knowing they were all on the same street. The only thing I prefer in a hotel is a restaurant and bar, but this hotel was really nice!

This was in my reservation: Please do not spray or add any fragrance to the room . I am extremely sensitive and under medical supervision. Thank you When I arrived, I asked the desk agent about spraying and fragrance and she said no one read the note. She suggested I go to the room and see if it was OK. The hall had carpeting that was outgassing but I hoped that would not effect the room. The room did not have fragrance so we checked in. When I went to bed that night I found the sheets and pillowcase had scent so I called the front desk and asked for a change in sheets. They were a bit better but I did have a tough time of it. Changing hotels and driving on a frigid New Year's Eve is mind blowing.The next morning I asked for a follow up. The agent knew of the incident as it must have been logged in. No one called. I reached out days later and spoke to Kevin who denied there was any fragrance used. I told him he needed to sniff the sheets they have. His lack of any knowledge and concern for the incident were drowned by his effort to cover himself. At no point did he ask if I was OK or apologize. Denying someone's disability is not what I would expect from a Hilton brand. The previous night we stayed at Homewood Suites Brandywine and the whole experience was spot on from check in to check out. Everyone was well trained and aimed at making the guest experience wonderful.I am not sure why a property like Lancaster Homewood Suites did not actually respect and acknowledge a guest's request, especially if there are health and disability issues are involved.

The hotel is clean, but too noisy. We could hear everyone that walked by our room. It sounded like people were entering our room. It was hard to get any rest due to the thin walls and the uncomfortable beds. The hotel is currently under a much needed renovation and hopefully these issues can be addressed.

We have stayed at the Homewood Suites before and it always has been a wonderful experience. This time as well. There are however a few things I would like to point out. When I checked in I wasn't told that there wasnt daily housekeeping. So one day when we came back after a morning of running around, we didnt have any clean towels to take a shower. I did go to the lobby and ask and they were provided. So if there isnt daily housekeeping that should be told upfront when checking in. The pillows really need updating. Too soft for me and I had to sleep on 4 just to get comfortable. One other suggestion, would be there should be more than 2 trash cans in the room. It would make it a bit better. Otherwise, everything else was good as usual. Always friendly staff and clean room! We will definitely be back!