I didn't know much about the difference between jewelers until I stopped into this Kay Jewelers. My girlfriend and I moved into town about six months ago and needed to get a ring fixed. The ring...

I needed a spring bar replaced on my watch band....I have had this done dozens of times all over the country....and jewelers usually do it for free because it takes two minutes and costs them...

Not good at answering phones at all. They just keep you on hold to no avail. I have been on hold for over an hour. They only want to offer text help so they don't answer the phones in hopes you'll...

They lost it. My engagement ring is gone. Such a careless company. My husband proposed to me 2 years ago with a Kay ring. It was modest and I loved it. It was from the man I loved so it meant...

My husband bought me an anniversary band with diamonds for our 25th wedding anniversary a few years ago. With the lifetime warranty I need to have it inspected every 6months which I do. This...