The hotel is a good place to stay in terms of comfort and cleanliness and facilities in room. Be aware though that if you are a party of greater than 2, your seat on a booked shuttle to the airport at the booked time is not guaranteed. the reason is that the service is a third party shared by several local hotels, so if the bus fills up before it arrives at Comfort, not enough seats may be available even though you booked. You will have to wait until the next shuttle (15-30mins) arrives. So book a shuttle time one time slot before you actually need it to catch your flight.

After coming in from an international flight, we had to wait 40 minutes for a hotel van to pick us up. Called 3x and kept getting promises. Driver is rude to add to our frustration.The room is normal Comfort Inn Adequate, but the experience is not worth saving $20. Other hotels vans arrived within 5-10 minutes max. Never again Comfort Inn. Plus the employees can’t speak English! And don’t give a DM.

My expectations weren't high, but they also weren't this low. I'm not sure even that the sheets were changed. Lying on towels--they look clean--and counting the minutes until I can get out of here. Sleeping on the floor in the airport would have been an improvement. The air conditioner makes noise and there is no way to adjust it because the cover is missing on the thermostat. And the TV in the sitting area is missing. Some lightbulbs burned out.

Absolutely the WORST hotel experience that I have ever had, especially the treatment by the Non existent manager, Caroline Carter. I was forced to overnight in Dallas and I selected this property at 11pm Monday for a morning flight. They booked me automatically for the next night, Tuesday, instead of my needed overnight on Monday. They made me pay for both nights even after I immediately contacted them again to correct their error. Caroline Carter is now ducking all contact and her voicemail states that it is not being monitored due to COVID. I tried the front desk again and no one would answer. I borrowed another phone and they answered again (being they were now ignoring my phone number). DO NOT stay here, they are programmatically trying to trick people so they can get more revenue.

Hotel is average. People were not unfriendly. Breakfast was pathetic, a bowl with some muffins in it. Not very good muffins. I know we are in virus times but the coffee was cold and did I mention the 'breakfast' was pathetic. On the rear outside door to parking lot the lock was missing so anyone could enter anytime. Very unsafe for guest.