I've always had an amazing time at King Spa. I've tried everything except for the massages, scrubs or facials. I've loved every part of the experience. It does feel dated, and the amount of closed parts of the building makes me imagine how much more lively it felt ten years ago. However, it's still a lovely experience. The women's locker room is clean, and each time I've been I've seen the ladies on staff remind guests to shower and maintain the cleanliness. The staff have always been kind and attentive, and I've always enjoyed the environment. I've stayed for over four hours each time and have loved every moment of it. I spend a lot of time in the baths, the wet sauna, then go snack a little and rehydrate before hitting the saunas for a while. Then I wrap up in the baths again and float my way home. For $50 admission, it's a fantastic experience.

Well very very disappointed very few of jets working. The water park and slides were closed. Lots of extra charges. Where there less than an hour. Definitely will never return and we’ll do the opposite of recommend if you want a nice experience go to Spa castle. It’s more expensive but at least it’s nice and everything works.

This place is completely disgusting. The men’s locker room had two inches of water in it from a leaking toilet and it smelled like sewer water. For some idiotic reason I persisted and went into the bath area. The hot tubs seemed ok but the cold bath smelled like tainted sewer water and the smell permeated the air. I feel like I just took a bath in piss. Possibly the most disgusting thing I’ve ever done. They need to shut this place down. I’m going to go scrub my skin at home and cry.

I planned to spend my 50th birthday here at this spa, and invited my parents from out town. When we first entered the spa the vibe was off, because they had security guard at the entrance to the spa area. Immediately, they/them were very rude, also this was my 1st time there. So the other rude lady at the front desk demanded that we take off our shoes. This was unacceptable to me and a deal breaker. I began to be upset, and stated to her that they should have that on their website, because people have medical conditions that don’t allow them to walk barefoot, and people travel a long way to visit your establishment. I left there very unhappy and it was completely waste of my time spent on my birthday. I recommend going to World Springs it’s way better. King Spa sucks!!!

King Spa has seriously gone downhill and this was one of the worst spa experiences I’ve ever had.I understand it was a holiday weekend, so I expected it to be crowded, but overcrowding does not excuse the complete lack of rule enforcement, hygiene, safety, and basic respect for other guests.The entire atmosphere was loud, chaotic, and stressful instead of peaceful and relaxing. People were talking loudly inside the saunas, yelling across rooms, laughing nonstop, and treating the spa like a social club instead of a wellness space. Even areas that are clearly intended to be quiet had constant noise and disruption.What made the experience even worse was the behavior of many guests and the complete lack of staff intervention. People were openly using phones in the nude locker room and nude bathhouse areas despite the clearly posted rules prohibiting phones in those spaces. That is a massive privacy violation and made me extremely uncomfortable. Nobody from staff seemed to care or enforce anything.The hygiene was also honestly disgusting. Many guests were clearly not showering before entering the baths, hot tubs, and cold plunge pools. There was hair floating everywhere because people refuse to tie their hair up before getting in the water. At one point I literally had to pull someone else’s long hair off my body while trying to relax in the bath. Completely revolting.The bathrooms and some of the saunas also smelled bad and felt dirty. The locker rooms were not being maintained well, especially considering how busy the spa was.What upset me the most was how dismissive and inattentive the staff were when concerns were brought up. Complaints about noise, hygiene, and guest behavior were not taken seriously. Rules are apparently just decorations on the wall because nobody enforces them.The environment also felt genuinely unsafe. After politely asking certain guests to lower their voices and respect the quiet areas, some became aggressive and confrontational. A spa should never feel hostile or unsafe to the point where guests are worried about speaking up.I’ve been here before and the experience used to be much more peaceful and controlled, which makes this decline even more disappointing. Now it feels like management has completely lost control of the environment.For the amount of money they charge, this experience was absolutely unacceptable. If you are looking for a clean, relaxing, respectful spa experience, I would strongly recommend going somewhere else.