The first thing I noticed was unfriendliness at the front desk. The clerk told me that there’s no rooms available before asking me if I had a reservation. After I was checked in, I asked him what the password was for the Wi-Fi. Maybe he didn’t hear me, but I had to ask him three times. He was not hard of hearing he just didn’t listen to what I was asking him. He said you don’t need a password. You just take the key and tap it at the lock on the door - he was assuming I was for some reason asking about the password for the key for the door?The room itself was very presentable. It looked renovated a nice manufactured flooring, and the bathroom was gorgeous. But the bed was hard. It wasn’t the worst I’ve seen, but not the most comfortable by far and there were only three pillows. The refrigerator with warm, I tried adjusting the temperature and it never cooled down. We left with all our stuff warm.Before we left in the morning, the housekeeper lady was screaming almost pretty much at the top of her lungs.This could’ve been a good visit, but the staff stood in the way of that. I could get past the part about the hard bed, but being chincy with the pillows really added to a more negative review.

The hotel rooms have been redone. Bathrooms totally remodeled very clean. Refrigerator are old and tvs are small but definitely worth a one night or 2 night stay. Prices are the same on the weekends. They also offer jacuzzi suites. (Tweetybird)

While visiting New Castle on our trip thru Delaware we booked a room at the Travel Inn. This is a no frills motel, but it had a 6.8 rating. The lobby is closed and you check-in at a window (Covid)The room looked clean when we first looked before going to eat.The bedroom part was fine with a king bed, TV, fridge etc. The shower was another story. The fiberglass shower was stained or just dirty. The toilet had a rust color below the water line. We wiped both before using. The sink was smaller than the hole in the vanity leaving gaps. The bath area needs a remodel.

Always clean and friendly. This is where I stop whether I am going South or returning North on my way home. I have been coming here for several years whenever I go on vacation in the South. It is close to a BJs wholesale Club that has cheap gas, several restaurants to choose from and his prices are always very reasonable. He also takes AAA and AARP discounts for travelers or seniors.

The receptionist guy ---------------- Muitul Puthak was very rude to me as a customer. I checked-in for two nights but for some reason, the older man that originally checked me in only charged my credit card for one night of which I didn’t know. While I was resting the next morning, housekeeping came to clean the room, but I told them that my daughter and I are resting and don’t need housing keeping, so I put the “DO NOT DISTURB” on the door. However, ten minutes later, there was another knocking at the door, and I politely opened the door and told the two ladies that I did not need housekeeping. However, five minutes later there was heavy banging at the door. I refused to open the door this time and the door was forced opened by Muitul (the receptionist) and he asked me to get out of the room or he will call the police. I simply told him that I checked in for two nights. Instead of him telling me that my card was charged for only one night, he started yelling at me and woke my daughter up from sleep, insisting that I get out of the room. That was very rude as a customer service agent. He is driving customers away. Secondly, I spent two nights and saw four stinkbugs in the room. Watch out for them if you ever decide to lodge at this hotel.