The staff was great. I was a little let down when I got into the room. It's the kind of place you're content to stay in if it's right on the beach or with a tasty view. The neighborhood was . . . mixed. The room was not especially well cleaned: the bed sheets were not pulled down all the way over the mattress, and the closet had a pair of boots and one dirty sock left behind. The shower head was plastic, and the bathroom sink threw the water down against the back of the sink; the faucet was very picky about how to turn it off. The air conditioner was also iffy: it would run when it wanted to, but didn't get the room cool enough for me to sleep well. We saw what they offered for breakfast and decided to walk around back to Brail's on 5th.

Stayed here while on a trip through Oregon, the rooms were really clean and the location was great. Staff was very friendly and helpful. The lady who worked overnight helped us check in quickly and had great recommendations on things we could do the next day downtown. Had she not been so helpful and knew the area, we'd never have gotten to see the Rose garden or the butte. Definitely will be going back soon.

The staff were friendly and accommodating.Reasonably clean and priced. Don't expect much, but one can make due for a night or two, especially if you're just passing through Eugene and need a place to crash before driving on.It's on and facing 6th, a very busy street, so if one is sensitive to road noise be aware this will be an issue.The breakfast is really just some granola bars, very cheap danish of some sort, bananas, and coffee and tea with no real milk of half and half for it. (not really a draw). If you're a breakfast eater expect to go to a restaurant before hitting the road or starting the day.

We stayed for a night while in town for the Eugene marathon. The staff was really friendly and the place was nice and clean. It was a quick 3 block walk over to the shuttles for the race and they very nicely let us check in early and check out late (without even having to beg like most places!). They even had breakfast starting at 530, knowing the place was full of runners. It was nice and quiet and would definitely recommend for runners in future!

The room smelled like a hamster cage, but I got over it pretty quickly and didn’t complain. However, I was staying at this local motel because my house was going to be without water for a a couple days, which I’m not down with.Wouldn’t you know…the water at Courtesy Inn went out while I was staying there. NO WATER to my room at all. It took 45 MINUTES to reach an employee, who told me that water would not be restored before I had to check out. So I wasn’t even able to shower before my father’s funeral. She was apologetic, and promised a full refund. I really appreciated her kindness despite the massive inconvenience….they told me I had to contact Booking.com, which I knew to be the procedure having worked in hotel hospitality myself…Booking.com contacted the property, and they “couldn’t come to an agreement.” Now several days have passed with no resolution. It’s not hard to treat customers fairly, especially when you fail so terribly to provide a basic service.