I've used this location many times and things always go smoothly. The staff has been friendly and helpful, I've gone different times of day and have never had to wait a long time.

I want to open a business account and they can't help me because no one spoke Spanish

I went to the Willis location and waited a half hour for the manager to tell me I could not be helped. I came to this branch and was helped promptly and the employees were very courteous. Come to...