We started our search for a new carpet at Abbey, based on a recommendation on Nextdoor. However, we felt that the staff who helped us were a bit cold plus their prices didn't seem reasonable....

We walked in and there was a guy at a desk talking with someone. He looked right at us and not even an acknowledgement. We had no idea what the various flooring was about and we browsed...

Andrew met us as we walked in to Carpet One. He listened to our query about hardwood floors, figured out the brand we were especially interested in, discussed details knowledgeably, and signed out...

Tamara C helped me today with a remote replacement issue for our Hunter Douglas's blinds. She was exceptionally kind and gracious. Great customer service!

Dealing with Clark at the Napa store was great. He was very helpful, good selection, and I think a fair price. My only complaint is their installers who I believe were from Marin. They made a...