Great location, very clean and comfortable room and bed. Full-size fridge to store all your bottled water and other food needs for the entire week. Very quiet as well. Mall right outside the parking lot, Perfect.

We had to hunt for wash cloths. Wash cloths should be available twice per day (in the morning and in the evening) for hygiene. Trash cans at the front should also be emptied timely and litter should be removed regularly from hotel assigned parking. The breakfast variety and presentation were excellent. There was a coffee and tea station that were excellent in appearance and options. Decor in the public space areas and guest rooms were excellent and modern. Noise was no issue despite the hotel being solidly booked. However, a better solution must be implemented for the guest laundromat. The guest laundry is coin operated. If the hotel chooses not to modernize, a change machine must be installed or the hotel should advertise that quarters are available for purchase at the front desk. Cashless or coin-operated systems each may have their faults but the hotel must implement a system that is more guest friendly. A combination of cashless and coin-operated could also be tested if the property is hesitant to invest in cashless options at this time.

The place had turned in to a dump. No a/c working in the lobby , hallways , elevator, and to beat it all the room has a motion sensor you have toMove every 15 mins or the a/c turns off . It’s hard to relax in this place being hot all the time . Management sucks as they only work during the week so nothing could be done . Also only one working elevator for the past 6 months and it’s a construction dirty elevator. It used to be a nice hotel But not any more .

Very nice hotel very nice staff. It was clean. We had no issues or concerns. Staff was very helpful. Breakfast was delicious. Would recommend staying there again very convenient location. Parking was ample

The location of the hotel to a great variety of good restaurants within walking distance makes the hotel special. Also, the proximity to downtown Richmond facilitates transportation to areas of interest. Finally, the breadth of breakfast items should please all looking for repast.