Pretty nice hotel especially for the price. I think I was in the newer updated section, the room didn't seem brand new or anything but I certainly didn't seem like it was old and outdated and in need of a refresh. The pool is great, the workout room was empty. Overall I think I would stay here again.

The service at the front desk is excellent. I had an issue with a cancellation initiated through my corporate travel center and Nicole was able to help me resolve it. As someone who travels on business every month I tend to stick with brands that provide the best customer service when things go wrong, especially when they are my mistake as was the case in this instance.

A+ service during a very short business trip. The staff were courteous and accommodating during a very brief stay in Houston.

Got the wrong room twice, just dealt with it. Pull out couch didn’t have pillows or blankets. Called and requested some and they never came. Service was just lame. Don’t stay here

Four-night business stay at this hotel for the first time. Overall a fine stay. The rooms definitely could use a refurbishment. The pool is not heated so don’t expect to enter unless you want to do a cold plunge. The hot water in the bathroom sink was broken. Didn’t realize until I unpacked and since the cold water wasn’t freezing, it wasn’t a big deal. Staff was pleasant.