Pottery Barn in Ann Arbor, MI – Reviews, Hours, and Contact Details

Photo showing how deformed pillow does not fit on couch. Seat is basically unusable

Deformed pillow insert, does not fit into the cover). This photo shows the second one they've sent to me)

$3,500 Sectional Sofa, $300 PB Decorative Rug that ended up being free with the kickback rewards gained via the sofa purchase.

The fabric shaver Pottery Barn provided bc fabric was pilling after less than a year. So I get to SHAVE my couch.

Sliced finger on poorly constructed sofa frame

Mechanism to hold sectional pieces together. The interior portion is dangerously sharp

Red Plaid Grandpa Robe - drippin' with swag

Staples across bottom of the couch, many lifted with point exposed. Delivery person cut himself on a staple or the mechanism next to it.

Pottery Barn Home Furnishings

2.0 6 reviews on

Website: potterybarn.com

Phone: (734) 222-4614

Closed now

Wed 10:00 AM - 9:00 PM
Thu 10:00 AM - 9:00 PM
Fri 10:00 AM - 9:00 PM
Sat 10:00 AM - 9:00 PM
Sun 11:00 AM - 6:00 PM
Mon 10:00 AM - 9:00 PM
Tue 10:00 AM - 9:00 PM

100 Briarwood Cir, Ste F134 Ann Arbor, MI 48108 ·370.58 mi

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Reviews

2.0 6 reviews

5 star

1 4 star

0 3 star

1 2 star

0 1 star

Nicole E. 02/27/21

I have 12 chairs, plates, bowls, platters, towels, sheets and full bedding and duvet covers from here. My fitted sheet shrunk over time and wouldn't go over my mattress and ripped some. Had to...

Byron H. 04/23/25

I ordered an item last evening to find this morning that the item is shipping from overseas and will not be here for 8 weeks. They refuse to cancel my order less than 12 hours after placing it....

E.J. B. 11/16/18

If you happen to wake up one morning feeling really stressed out that you have way too much money and don't know how to spend it all, then this place is right in your wheelhouse! Seriously you...

debbie f. 06/10/20

This is the WORST QUALITY couch I've ever owned. By far. And sadly, also the most expensive couch I've owned. Two years of calling them, literally hours on hold, Potterybarn/Williams-Sonoma...

Donna K. 09/08/23

I bought something from pottery barn open box on Aug 21, with a delivery set for between Sept 4-6th. They then changed it to the 6-8th of Sept and now they're saying the 14th of Sept. Also they...

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