I am an urban dweller without a car and I have a strong need to get out of the city often. I've been using Zipcar for 5 years now. I've taken Zipcars up to the mountains overnight and I've taken...

I cancelled my membership because of their customer service. I honestly can't believe I kept it for this long and continued to use it as I've had issues in the past with them. Customer service is...

I can't believe it's as bad as people say it is. Overall we rented a car to go to Leavenworth from Bellevue. The car was dirty and smelled so bad we went with windows opened most of the way....

I have been a member of Zipcar for 15 years. It used to be great! I loved it. Nice cars and good service if you needed service. Now, their cars have gotten more dumpy every year. No one can help...

Terrible experience with the service and customer support. I booked a car for 24 hours since I live further from the city and needed to run errands one evening and one morning. Since I needed...