My engagement ring needed some repair, so I brought my ring in to my local store to get repaired. I am sure glad that I didn't see the negative reviews here before I did, for I probably would have...

Customer service could use a lift...take a moment to hear what your customers are looking for before deciding if you want to help or not. I've been to this location more than once and depending on...

This was my go to Zales location up until today..the sales associate named Gina was as VERY rude..

Seriously, don't waste your time coming here. They don't offer the same customer service or warranty as Stonebriar.

My husband and I will never shop at any Zales again. We purchased his wedding band here (14k gold) and it began cracking within 5 months despite how careful he is with it. We took it in to this...