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T-Mobile Experience Store Cellular Provider ·$$

Visit the T-Mobile store in Kapolei and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4460 Kapolei Parkway Bldg D Ste 304 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Website: t-mobile.com

Phone: (808) 400-3524

Opening soon · 10 AM

  • Tue 10:00 AM - 8:00 PM

4460 Kapolei Pkwy, Bldg D Kapolei, HI 96707 ·4864.78 mi

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Reviews

yelp
4.0 97 reviews
5 star
62 4 star
5 3 star
3 2 star
5 1 star
22
Enrique D. 09/20/21

It's been awhile we been to this location, the environment is still the same and there's some minor changes. When we arrived we were greeted by the representatives, even though they were with...

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Angel H. 10/12/25

My husband had to trade in his phone for our $300 discount. The wait was about 20 minutes. They had four people working the floor. They took his name and put him on a wait list. They called his...

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Dave G. 07/01/25

Get more help for all the customer who's been waiting. 15 customers n only 2 workers. Got a long wait to get help n they ain't fast either.

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Gary M. 01/20/26

The staff at this store is outstanding and their customer service efforts are above what I have experienced in other T-Mobile outlets on Oahu. I came here once to have my cracked screen protector...

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Solo H. 04/23/26

They don't accept a government issued.I d card to do anything to the account. What they tell you to do it over the phone. Slowest and most incompetence. Try Pure Talk.

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