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T-Mobile Experience Store Cellular Provider ·$$$

Visit the T-Mobile store in Brooklyn and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5019 5th Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Website: t-mobile.com

Phone: (718) 854-3463

Cross Streets: Near the intersection of 5th Ave and 51st St

Closed now

  • Tue 10:00 AM - 8:00 PM

5019 5th Ave Brooklyn, NY 11220 ·344.03 mi

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Amenities

  • Accessible

Reviews

yelp
3.0 7 reviews
5 star
3 4 star
1 3 star
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0 1 star
3
Britney V. 11/18/20

I came to this T-mobile store after having a horrendous experience at another T-mobile store nearby and they served me so well! My customer service representative was Kenneth and he was really...

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Gary B. 08/12/25

Manager was very dismissive and rude. I asked her for her name and she ignored me I have several lines of service and I recently purchased the iPad in this location. Bad service

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Jessica S. 10/20/20

Sad they closed the other Tmobile near by cause this place is honestly horrible. The customer service sucks and unless you're buying something they won't be happy to help

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Shayna S. 12/07/18

If you ever need help with your phone this is the place to go. Roxanne, and Mike they have great customer service. From the time I step in the place I felt safe and they knew how to treat there...

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Glen T. 09/24/15

If you're ever in need of a new phone see my boy Manuel, he was sweet and very knowledgeable. He provided great customer service and helped me get exactly what I wanted. I'm a satisfied customer!

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