This took forever from airport to hotel. Get an uber Don’t waste your valuable time. Waited 30 mins on shuttle then stopped at other terminals. Then other hotels. It took1.5 hrs. Not worth it!!!!

This company is complete trash. DON'T RIDE WITH THEM. We were waiting for 2 hrs because the guy left late. He drove through the parking lot of the place he was supposed to pick up my mom and didn't stop. Just went back on the freeway. We called the company and spoke to Monica she said that they couldn't do anything about it and we had to reschedule and that my mom has to pay an extra 10 because of their mistakes. This is a trash company. You will regret riding with them.

My driver Jacque was the Best,very professional, courteous and just a pleasure to be with.you need more people like her working for you.made my experience such adventure,to go to where I needed to be.

We took 3 tickets from Los Angeles to Las Vegas on March, 31 2024 at 10am Never will call this company again, ever.We were 14 people on a full booked black ban with very limited living space, specially rear seats. Very limited space for the bagage as well. Meeting point office in Los Angeles is a very dirty an unpleasant place with no restroom service. Driver needs to interrupt the way at least 4 or 5 times for his biological breaks as he was drinking and eatten while driving all the time. So the trip last 5h 40' were estimation was 4h. Without mentioning that he makes several phone and video calls while driving, compromising the safety of all the group.For me, this is unacceptable all the way.

The trip in itself was great the driver was very very nice the van was very comfortable and we took breaks however the customer service at the office with an young lady by the name of Yolanda was absolutely horrible!She is extremely rude she's extremely disrespectful she's very condescending and she enjoys hanging up in people's faces and trying to get a hold of a member of management is the worst. The empathy and the concern over the customer just isn't there they do nothing to make it right they don't give any kind of an apology they really don't even believe that it's happened they're just extremely rude extremely disrespectful as long as you don't have to deal with anybody at the front desk you're fine or management they pick and choose who they are going to make follow the rules and the others they just degrade them.