Forget using the phone to contact them! They tell you they'll call you back when it's your turn but they've never, once called back! Forget getting an appointment! They give you one months ahead!

Trying to update my direct deposit information. Web site says, Need more information, contact local office. Phoned local office, they could or would not help me. Requested appointment,...

Don't bother with an appointment. You will wait with the rest no matter what for screening. Goverment wasting your time.

Horrible service. The lady was putting words in my sister's mouth. The lady gave no help and information on what next steps are. Totally unprofessional.

The security upon entering, I understand we need security. But to sit there and put down someone who is hearing impaired and laugh at them and refuse them help is unacceptable! Then do the same...