The service at Gucci is impeccable! The very knowledgeable staff is there to assist to your every want and need. They don't mind you inquiring about different options/styles/colors and they make...

The staff were all very friendly and welcoming. I was immediately assigned a sales associate. She attempted to provide the items we were looking for but most were not in stock. I frequently...

The customer service is the worst that I have seen. I have a repair for my bag and was requested to send $140.00 and it is two weeks later still do not have a Fed Ex label to send the item off for...

how dare you take my money, don't send me a tracking number and then when i call the store, i get a gucci service rep! ooooooooooooh but the service rep can't look up my order that was purchased...

I like the brand BUT i spent 600 on some glasses that completely came apart the next day. I brought them back and they apologized and said we will ship them to have them looked at (not sure why...