I switched from a free property management software (TenantCloud) after getting to 200+ units, and AppFolio is on an entirely different level--it's not even a close comparison. The time investment...

Worst property management software and they've started charging tenants fees in addition to their rent, which to me counts as illegal rent increase. The free option is totally gone and that isn't...

Worst property management software ever and if you want to try and take to someone good luck. It only take you about a week to talk to a live person for a whole 15 minutes. Last time I tried that...

If they had a zero-star rating I would give it. They ask you to submit sensitive information on a non-secure website. However, if you go to the Appfolio website they strongly suggest that you do...

HORRIBLE customer service. Non-responsive. Whenever I submit a help ticket, I get an auto response that tells me to wait 2-3 business days! No one answers their phone, no one responds to an...