I have never dealt with such an incompetent financial institution in my entire life. They made a huge mistake on one of my father's statements and tacked on a monthly interest charge of over...

Flagstar customer service, is the worst in the industry. They will put you on hold for more than a hour and then put you on hold again so they can enter a chat line to answer your question. I had...

Never in my life have I ever been treated so poorly by a company. Been working since October with this company on my loan with 0 results. Except that is whenever you post something online where...

Wow. I have my mortgage with Flagstar. Far and away the worst customer service I have ever encountered. Problems: 1) Charging my bank twice one month. 2) Not paying my taxes out of my...

DO NOT GET A MORTGAGE FROM FLAGSTAR. I had a PMI loan with them, but then paid down my principal on my home to get it removed. They refused to remove it even through the law says they have to....