After my water heater stopped working, I had a different company look at it and, with only a cursory look, immediately told me it had to be replaced. Brad came out today and actually inspected...

He forgot everything he was supposed to do. He didn't show up for weeks. He overcharged me. I wouldn't hire him again.

Terrible people Brad and his Mom Sharon have some issues with phone messages and Brad makes you call through his mom to get him to call back. Any interaction with them takes days to follow up. His...

They are late to respond to a request for service by several days. They then give a service appointment window s to when they will come. For example 9-11 am. I waited the two hours and then called...

Called regarding a service call to fix a leaking T&P valve on a AO Smith gas water heater per AO Smith referral. AO Smith gave me a an Authorization number. SERVICE NOW told me the T&P valve...