Avis just stiffed us for several hundred dollars and left us with no car. We have been waiting close to two hours, and during that time, the time got too close to the rental time to get a refund....

Very bad experience, they charged me a 75 dollar rate for being less than 29 minutes late, I spoke to the counter rep at Alb airport and she gave me a number to call and they refused to adjust my...

Worst customer service i ever experienced. Get someone to answer phones and stop listing phone numbers if no one answering them.

Rented a car from Avis on July 7th at the Albany airport. I stood in line for over 2.5 hours! I haven't rented a car for along time, so don't know if this is normal. Everyone in line was so...

Straight trash! Rented a truck which was nasty! Was told to drive to row 2 to get the truck. Parked my jeep beside it and left. Returned less than 24 hours later and my jeep had been towed! Was...