The staff at this Avis location deserve a shoutout. Friendly, quick, and easy to work with. That's the good news. The bad news: I rented two cars this week, and both looked like they'd survived...

I will never rent from this location again. I left a binder in our rental car, realized it when I got home, and called immediately. The recorded message tells you to go to a website to submit a...

Incredibly long wait time. Spoke to a customer who had been waiting for their vehicle in the parking deck for over an hour. This airport has notoriously awful renting conditions for vehicles. Use...

only 2 people working and the express downstairs is never opened. corporate Avis said it should be open all the time at this Buffalo airport. line is 25 people long. second Sunday we've been here...

My family and I fly through this airport at least twice a year to visit extent family and only once in the last five years has Avis Preferred actually been open. DO NOT use Avis if you are flying...